EFFECTS OF COVID-19 ON SHIPPING ORDERS

Shipping is moving slower than it would be in normal circumstances. Delivery time may be delayed by up to 15 business days. Please be patient as the shipping company is working as quickly as possible and have in mind that are still closed borders and essencial goods have delivery priority.
The rules for what’s acceptable and who’s essential vary country-to-country, state-to-state, and even at times city-to-city, creating new levels of instability in supply chains.

All our shipments have insurance, so, we’re covered if anything happens to your surfboard.

We ship to the following countries:

Region Method Price Delivery window
Portugal
CTT – 1 surfboard €30 1 – 2 business day(s)
CTT – 2 surfboards €35 1 – 2 business day(s)
CTT – 3/4 surfboards €40 1 – 2 business day(s)
Açores / Madeira
CTT – 1 surfboard €35 5 – 8 business days
CTT – 2 surfboards €40 5 – 8 business days
CTT – 3/4 surfboards €50 5 – 8 business days
Spain / Island not icluded
CTT – 1 surfboard €35 5 – 8 business days
CTT – 2 surfboards €40 5 – 8 business days
CTT – 3/4 surfboards €45 5 – 8 business days
France / Italy / Germany /
Netherlands / Belgium
Redur – 1 surfboard €55 5 – 8 business days
Redur – 2 surfboards €75 5 – 8 business days
Redur – 3/4 surfboards €90 5 – 8 business days
UK / Austria
Redur – 1 surfboard €60 5 – 8 business days
Redur – 2 surfboards €90 5 – 8 business days
Redur – 3/4 surfboards €140 5 – 8 business days
Denmark / Sweeden / Croatia
Redur – 1 surfboard €90 5 – 8 business days
Redur – 2 surfboards €125 5 – 8 business days
Redur – 3/4 surfboards €155 5 – 8 business days
Switzerland
Redur – 1 surfboard €185 5 – 8 business days
Redur – 2 surfboards €215 5 – 8 business days
DHL – 3/4 surfboards €225 5 – 8 business days
Norway
Redur – 1 surfboard €185 5 – 8 business days
Redur – 2 surfboards €215 5 – 8 business days
Redur – 3/4 surfboards €285 5 – 8 business days
Ireland DHL – up to 4 surfboards €130 5 – 8 business days
Greece / Estonia DHL – up to 4 surfboards €140 5 – 8 business days
Poland DHL – up to 4 surfboards €150 5 – 8 business days
Finland DHL – up to 4 surfboards €160 5 – 8 business days

For inquiries regarding countries not listed above, please contact our Customer service


Important information

Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability. We are unable to deliver to post office boxes.

INSURANCE

MATTA insures each purchase during time in transit until it is delivered to you. Orders may require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfillment by MATTA Surfboards.

NOTE: Please confirm the package for every ding or damage’s, even if you just suspect that the boards can be damaged inside, don’t sign the release paper from the carrier and don’t give your name to them (digital signature). We are not responsible for any damage on the board after the client signs the paper or give his name as he has received the package.

If you don’t have time to check the boards before signing the release paper, please make a note in the release paper “Damaged BOX” or if it’s digital the carrier needs to write that the box is damaged.

Any anomaly or theft not described on the release paper can not be claimed, thus being the responsibility of the customer.

The shipping company rarely asks if there’s something wrong with the box, but please make a reserve on the drivers release paper with the specification of the issue, for ex. “bent box on the left corner” or “volume ripped of on the front”.

WE COLLECT OUR WASTE EPS FOAM

We use our waste EPS foam in two aways, to pack our boards and to turn it directly into a new surfboard blank.

You probably got it when you bought a new TV, computer, or some furniture. Most cities don´t let you recycle this, and it just feels wrong to throw it into the trash can. A much higher use for this foam is to turn it directly into a new surfboard blank.

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BUY IT NOW